How to Reset Wyze Plug: A StepbyStep Guide

ByMichael Christian Updated

How to Reset Wyze Plug?

To reset a Wyze Plug, press and hold the power button until the status light blinks blue.

This will remove the current WiFi information and allow you to set up a new connection.

If the plug is not connecting, troubleshoot the issue by ensuring the socket and main switch are turned on, checking for WiFi network issues, and performing a factory reset if needed.

Reconnect the plug by troubleshooting the issue, ensuring a constant flow of electricity in the socket, and connecting to a strong WiFi network.

Try moving the plug closer to the router and power cycle it by unplugging and plugging it back in.

If the plug is still offline, perform a reset and try again.

Remember that most smart plugs only work on the 2.4 GHz frequency, so make sure your WiFi network is compatible.

If you’re still experiencing connection issues, check your router settings, disable VPN and ad-guard software, and consider using a Wi-Fi extender or mesh network setup.

If all else fails, contact Wyze support for further assistance.

Key Points:

  • To reset a Wyze Plug, press and hold the power button until the status light blinks blue.
  • Resetting the plug will remove the current WiFi information.
  • Troubleshoot connection issues by checking for WiFi network issues and ensuring the socket and main switch are turned on.
  • Reconnect the plug by troubleshooting the issue, ensuring a constant flow of electricity in the socket, and connecting to a strong WiFi network.
  • Try moving the plug closer to the router and power cycle it by unplugging and plugging it back in.
  • If the plug is still offline, perform a reset and try again.

Did You Know?

1. The Wyze Plug can be reset by long-pressing the power button for 20 seconds until the LED light turns red and then releasing it. This will clear all the settings and return the plug to its factory default state.

2. Despite being a small and simple device, the Wyze Plug has an embedded microcontroller that allows it to be controlled remotely through an app. This microcontroller enables features such as scheduling, automation, and voice control.

3. One lesser-known fact about the Wyze Plug is that it supports energy monitoring. By connecting it to the app, users can track the power usage of their plugged-in devices and identify energy-consuming appliances.

4. The Wyze Plug works seamlessly with popular voice assistants like Amazon Alexa and Google Assistant. This means that users can control their plugged-in devices simply by using voice commands, making it a convenient and hands-free experience.

5. If you’re someone who loves taking things apart to learn how they work, it might interest you to know that the Wyze Plug is assembled using a combination of surface mount and through-hole components. This mix of component placement techniques allows for efficient manufacturing and ensures a reliable product.

Wyze Plug Factory Reset Process

Smart plugs have revolutionized the way we interact with our home appliances, turning them into smart devices that can be controlled remotely. However, sometimes these smart plugs may encounter issues with their WiFi connection, requiring a factory reset. In the case of the Wyze Plug, resetting the device can remove current WiFi information and enable the setup of a new connection.

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To initiate the factory reset process for the Wyze smart plug, simply press and hold the power button until the status light begins to blink blue. This action will ensure that all previously configured WiFi information is erased, allowing you to start fresh.

  • Press and hold the power button to initiate the factory reset
  • The status light will blink blue indicating the reset process

“Resetting the Wyze Plug removes current WiFi information for a fresh setup.”

Troubleshooting Wyze Plug Connection Issues

If you encounter connectivity issues with your Wyze smart plug, there are troubleshooting steps you can take to resolve the problem:

  1. Check the power source: Ensure that the socket or main switch where the Wyze plug is connected is turned on. Sometimes, a simple oversight can be the cause of connection issues.

  2. Verify WiFi network: Make sure that your WiFi network is functioning properly. Check for any obstacles or interference that may be affecting the signal.

  3. Factory reset: If the previous checks don’t solve the issue, you may need to perform a factory reset on the Wyze plug. This will remove any existing WiFi information and allow you to start the setup process from scratch.

  4. Finally, consider contacting customer support for further assistance if the problem persists.

Blockquote: Keep in mind that connectivity issues with smart plugs can arise due to various factors. Taking these troubleshooting steps can help you identify and resolve the problem effectively.

Reconnecting Wyze Plug To Wifi

After troubleshooting and resolving any connectivity issues, reconnect your Wyze plug to the WiFi network. To do this, utilize the Wyze app, which provides a user-friendly interface for managing and controlling your smart plug.

Before reconnecting, ensure that the socket where the Wyze plug is plugged into is receiving a constant flow of electricity. If you suspect that the socket may be faulty, try using another socket to see if that resolves the issue.

To establish a stable connection, it is crucial that your WiFi network is strong enough to handle the smart plug. If you experience connectivity problems, try moving the smart plug closer to the router and connect your phone to the same WiFi network. This proximity will help ensure a strong signal and minimize any potential disruptions.

If the Wyze plug still refuses to reconnect, attempt power cycling the device by unplugging it for approximately 5 seconds and then plugging it back in. This action can sometimes resolve minor issues and allow for a successful reconnection.

Ensuring A Strong WiFi Connection For The Wyze Plug

When dealing with WiFi-connected devices like the Wyze plug, a strong and stable internet connection is paramount. To ensure a solid connection, it is important to consider several factors that can affect the device’s performance.

Firstly, home WiFi networks typically transmit on two frequencies: 5 GHz and 2.4 GHz. However, most smart plugs, including the Wyze plug, only work on the 2.4 GHz frequency. If you’re experiencing difficulties connecting your Wyze plug, it’s crucial to verify that you’re using the correct frequency network.

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Additionally, other factors such as running a VPN or ad-guard software on your mobile device, router settings like MAC address filtering or firewall, and the smart plug not being in pairing mode can also affect connectivity. Troubleshooting steps include ensuring that your mobile device is connected to the same network as the smart plug, disabling VPN and ad-guard software, granting necessary permissions as prompted by the app, and ensuring that the mobile device and plug are in close proximity for a stronger Bluetooth signal.

Consider checking your network settings to ensure that your router broadcasts a 2.4 GHz WiFi network and that the 2.4 GHz and 5 GHz frequencies are separated to avoid conflicts. Accessing the admin panel of your router will allow you to manage these settings.

When adjusting router settings, make sure that the network security encryption is set to WPA or WPA2, while the Authorization type is AES. It’s worth noting that newer protocols like WPA3 can cause connection problems. Additionally, check if your router is blocking any necessary ports and verify that the MAC address filtering setting is toggled off.

Router Settings For Wyze Plug Connection

The setup and functioning of the Wyze plug heavily depend on the router settings of your WiFi network. It is essential to configure these settings correctly to ensure a seamless and uninterrupted connection.

To manage your router settings, log in to the admin panel using the provided credentials. Check that the network security encryption is set to WPA or WPA2, as this provides the appropriate level of security for your network. Additionally, ensure that the Authorization type is set to AES.

It’s worth mentioning that newer WiFi security protocols such as WPA3 may cause compatibility issues with some IoT devices, including the Wyze plug. If you’re experiencing problems with your Wyze plug’s connection, try disabling WPA3 and reverting to WPA or WPA2 to see if that resolves the issue.

Furthermore, check if any port blocking is in effect on your router. Certain ports that are required for the proper functioning of the Wyze plug may be inadvertently blocked. By identifying and alleviating any port blocking, you can enhance the plug’s connectivity.

If you encounter issues connecting your Wyze plug and your router utilizes MAC address filtering, ensure that this feature is toggled off. This filtering setting can sometimes interfere with IoT devices’ ability to connect to the network and may need to be disabled.

Troubleshooting Wyze Plug Setup In The Wyze App

The Wyze app is the central hub for managing and controlling your Wyze plug. If you’re experiencing connection failures or setup issues, there are a few troubleshooting steps that you can take to rectify the situation.

  1. Uninstall and reinstall the Wyze app on your mobile device. This can help resolve any software-related issues that may be impacting the plug’s setup process.

  2. Check for available app updates and ensure that you have installed the latest version. If the update fails, consider uninstalling and reinstalling the app to ensure a clean installation.

  3. Try using a different mobile device with a different operating system to set up the Wyze plug. Compatibility issues between certain devices and the app can sometimes hinder the setup process. Connecting with an alternative device can help determine if this is the cause of the problem.

  4. In some cases, a defective Wyze plug may be the root cause of the connection failure. A faulty device may not broadcast its dedicated WiFi hotspot, preventing successful setup. If you’re unable to find the “Wyze_smartplug_apxxx” network for older Wyze plugs, it’s advisable to contact Wyze support or submit an app log with the provided app log ID to troubleshoot further.

Remember: Resetting a Wyze plug can often resolve WiFi connectivity issues and enable a fresh setup. By following the steps outlined in this guide, you can ensure a robust and stable connection between your Wyze plug and your home network, thereby unlocking the full potential of your smart appliances.

  • Uninstall and reinstall the Wyze app
  • Check for app updates
  • Try using a different mobile device
  • Contact Wyze support or submit an app log for defective plugs.
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Frequently Asked Questions

How do you restart the WYZE plug?

To restart the WYZE plug, perform a simple reset by holding down one of the power buttons for 5 seconds. Once this is done, you can proceed to reconfigure the plug by following the setup process within the Wyze app. By doing so, any persistent issues can potentially be resolved, allowing for a smoother functioning of the outdoor plug.

Why can’t i connect to my Wyze plug?

There could be a few reasons why you are unable to connect to your Wyze plug. One possibility is that your network is not compatible with the plug, or there might be router settings that are preventing the addition of new devices. Additionally, there could be a breakdown in server communication. To address this issue, make sure you are connected to a stable 2.4 GHz Wi-Fi network and disable any VPN on your mobile device during the setup process.

Why is my Wyze plugs not responding?

If your Wyze plugs are not responding, there could be a few reasons for this issue. One possibility is that power cycling the plug might resolve the problem. Simply unplug it, wait for a few seconds, and then plug it back in. If this doesn’t help, you can try performing a factory reset to re-add the plug to your account and get it back online. It’s important to troubleshoot these steps to ensure that your plugs are properly connected and functioning within your setup.

How do I reconnect my WYZE plug to a new WIFI?

To reconnect your WYZE plug to a new WIFI network, start by pressing and holding one of the power buttons for 10 seconds. This will initiate the process of resetting the plug. Once the status lights begin flashing, you can proceed to set up the plug with the new Wi-Fi information. Follow the step-by-step instructions provided in the Wyze Plug Outdoor Setup Guide, which will guide you through the process of connecting the plug to your new Wi-Fi network. With these steps, you should have your WYZE plug successfully reconnected to the new Wi-Fi by April 6, 2023.

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