Is Kingston Brass a Good Brand for Faucets?

Is Kingston Brass a Good Brand?

Yes, Kingston Brass is generally considered a good brand.

With nearly 25 years of experience and a large product selection, they strive to exceed the American market standard for quality.

They have a strong online presence with a significant following on Instagram and Facebook.

Positive reviews on Amazon and Wayfair highlight the consistent weight, visual flair, elegance, and sturdiness of their products, as well as easy installation.

Some customers have had issues with finishes not matching the photos and communication with the company.

However, Kingston Brass sets itself apart from other brands with its longevity and visual design.

They offer a 10-year warranty on all faucets and have a dedicated parts department.

Kingston Brass aims to provide high-quality yet affordable plumbing fixtures, making them a good choice for customers.

Key Points:

  • Kingston Brass is generally considered a good brand
  • They have nearly 25 years of experience and a large product selection
  • They have a strong online presence with a significant following on Instagram and Facebook
  • Positive reviews highlight the consistent weight, visual flair, elegance, and sturdiness of their products, as well as easy installation
  • Some customers have had issues with finishes not matching the photos and communication with the company
  • Kingston Brass offers a 10-year warranty on all faucets and has a dedicated parts department

Did You Know?

1. Despite its name, Kingston Brass is actually an American brand, not a British one. It was established in California in 1998 and specializes in high-quality kitchen and bathroom fixtures.

2. Kingston Brass is known for incorporating innovative technologies in their products. One example is their “self-cleaning” showerheads, which feature nozzles designed to prevent calcium and mineral buildup, reducing the need for harsh cleaning or replacement.

3. The brand takes environmental responsibility seriously. Kingston Brass frequently implements water-saving features, such as low-flow aerators and showerheads, in their products, helping consumers conserve water without sacrificing performance.

4. Kingston Brass has gained recognition for its attention to detail and craftsmanship. Many of their faucets and fixtures are handcrafted, ensuring a level of quality that sets them apart from mass-produced alternatives.

5. While best known for its faucets, Kingston Brass offers a wide range of products beyond plumbing fixtures. They also manufacture elegant and durable bathroom accessories, such as towel bars, soap dispensers, and robe hooks, allowing customers to create a cohesive and stylish bathroom design.

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Introduction And Overview

Kingston Brass is a company that has been active for nearly 25 years, specializing in faucets and fixtures for plumbing. It was established in May 1998 by a group of industry professionals and has steadily grown in popularity over the years.

The company is based in California and has a large warehouse and parts department, which highlights its commitment to customer satisfaction. Kingston Brass aims to become a leader in quality within the kitchen and bath community.

One of the key strengths of Kingston Brass is its extensive product selection, offering a wide range of choices to customers. Additionally, the company focuses on durability, ensuring that its products are built to last.

  • Some key points about Kingston Brass:
  • Specializes in faucets and fixtures for plumbing
  • Established in May 1998 by industry professionals
  • Based in California with a large warehouse and parts department
  • Strives to become a leader in quality within the kitchen and bath community
  • Offers an extensive product selection
  • Emphasizes durability and longevity of its products

Social Media Followers And Online Presence

Kingston Brass has established a strong online presence with a dedicated following on social media platforms. With 12.9k followers on Instagram and 32.3k followers on Facebook, they demonstrate their commitment to engaging with customers and potential buyers. This active presence enables them to connect with their audience, keeping them informed about new product releases, promotions, and events. Additionally, it serves as a platform for customers to share their experiences and provide feedback. By consistently engaging with their followers, Kingston Brass solidifies its reputation as a reputable brand in the plumbing industry.

  • Kingston Brass has 12.9k followers on Instagram and 32.3k followers on Facebook.
  • They actively engage with customers and potential buyers.
  • Kingston Brass keeps their audience updated on new product releases, promotions, and events.
  • Social media provides a platform for customers to share their experiences and provide feedback.

Commitment To Quality And Product Selection

One of Kingston Brass’ main claims to fame is its commitment to providing high-quality products. They inspect every item to surpass the American market standard, ensuring that customers receive reliable and long-lasting fixtures. With over 20,000 items for sale, including:

  • Bathroom faucets
  • Sinks
  • Vanities
  • Kitchen faucets
  • Sinks
  • Showers
  • Bathtubs
  • Accessories
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Kingston Brass offers a wide selection to cater to various design preferences and needs. Their product range encompasses both high-end designs and long-lasting finishes, making them accessible to a diverse range of customers.

Promotions, Discounts, And Clearance Sale

Kingston Brass recognizes the importance of promotions and discounts in attracting customers. They offer a enticing incentive for first-time buyers, 10% off their initial order, encouraging them to try out their products. Moreover, Kingston Brass provides the added benefit of free shipping on US orders over $99, making shopping even more convenient. Not only that, they currently have a clearance sale underway, where select items are marked down by up to 60%. All of these promotions make Kingston Brass an attractive option for those seeking to update their plumbing fixtures without exceeding their budget.

Positive Reviews And Customer Feedback

When considering the quality and reliability of a brand, customer reviews play a crucial role. Kingston Brass has received positive reviews on popular online platforms like Amazon and Wayfair, showcasing the satisfaction of customers who have purchased their products. For example, the KS3951PX Bathroom Faucet has a rating of 4.3/5 stars with 23 reviews on Amazon, and the LS8773DL Concord Kitchen Faucet has a rating of 4.5/5 stars from 20 reviews on Wayfair. These ratings highlight the consistent weight, visual flair, elegance, and sturdiness of Kingston Brass products. Customers also appreciate the easy installation process, further adding to the brand’s appeal.

Customer Service And Communication Concerns

While Kingston Brass generally receives positive feedback, some customers have reported issues with their customer service and communication protocols. These concerns highlight the importance of ongoing communication and responsiveness in the customer service process. Addressing these concerns and improving communication protocols would greatly enhance Kingston Brass’ reputation and customer satisfaction.

  • Some customers have reported that the darker finishes of products do not match the photos, leading to disappointment upon receipt.
  • Furthermore, a few customers have mentioned a lack of communication between themselves and the company, which delays the resolution of concerns or issues.

In conclusion, Kingston Brass has established itself as a reputable brand in the plumbing industry, offering a wide range of high-quality and affordable faucets and fixtures. With nearly 25 years of experience, they have built a strong online presence and a dedicated following on social media platforms. Their commitment to quality is showcased through rigorous inspections and adherence to American market standards.

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Frequently Asked Questions

Is Kingston brass high end?

Kingston Brass is known for their high-end faucets, crafted from heavy solid brass that guarantee durability. Their impressive range of designs and long-lasting finishes have garnered high customer satisfaction. Combining quality and affordability, Kingston Brass offers customers the assurance of obtaining premium products without breaking the bank.

Is Kingston brass made in China?

Yes, although Kingston Brass is an importer of Asian-made bathroom and kitchen products, it is important to note that it is not solely made in China. Kingston Brass has been importing Taiwanese faucets, showers, and accessories for a long time, even before China’s rise as a manufacturing powerhouse. While some of their products may be sourced from China, they also import from other Asian countries. This diverse sourcing allows Kingston Brass to offer a wide range of high-quality products to its customers.

Is Kingston brass compatible with Delta?

Yes, Kingston Brass is compatible with Delta products, making it a convenient choice for updating your shower. This Kingston Brass Tub and Shower Trim Kit is specifically designed to work seamlessly with Delta products, ensuring a hassle-free installation process. With this compatibility, you can confidently enhance your shower experience with the quality and style provided by Kingston Brass while still maintaining the functionality and reliability of Delta products.

Why do luxury brands use brass?

Luxury brands often choose to use brass due to its unique combination of properties that make it an ideal material for their products. Unlike other metals, brass has a high copper content with minimal amounts of zinc or lead. This composition gives brass exceptional strength, durability, and versatility, making it an excellent choice for luxury furniture pieces. The use of brass in luxury designs not only adds a touch of warmth and elegance to a room but also allows for the creation of different shades, such as bronze or brown, depending on the desired aesthetic.

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