What Does Dc Mean on Samsung Washer: Troubleshooting Guide

Dc on a Samsung washer means the machine is having difficulty balancing the load. This can be caused by an uneven load of laundry or issues with the machine itself.

If you’ve ever experienced your Samsung washer flashing the letters dc on the display screen, then you probably know how frustrating and confusing it can be. Dc on a Samsung washer means that the machine is having difficulty balancing the load during a wash cycle.

This may be caused by an uneven distribution of laundry in the drum or issues with the machine’s suspension system. In this article, we will explore some of the common causes of dc errors on Samsung washers and what you can do to troubleshoot the issue.

Causes Of Dc Error Code

Samsung washers are a great addition to any home, but when you encounter error codes, it can be frustrating. If you see the “dc” error code on your Samsung washer, it means there is an issue with the drum. Here are some of the most common causes of the dc error code:

Uneven Load Distribution

Samsung washers have sensors that detect an uneven load distribution. An unbalanced load can cause the washer to stop and display the “dc” error code. Make sure to distribute the load of your laundry evenly throughout the drum.

  • Avoid overloading the washer
  • Place the clothes in the washer in a balanced way.
  • Don’t squeeze too many clothes in one washing cycle.

Overloading The Washing Machine

Overloading the washer can cause the drum to become too heavy. The sensors inside the washer detect this and will display the “dc” error code. With a proper balance of the laundry, the problem will be solved.

  • Split large loads into smaller ones.
  • Don’t stuff clothes in the washer in one load.
  • Wash items one at a time for a more thorough cleaning.

Loose Drum

If the drum inside your Samsung washer is loose, it can cause the “dc” error code. Therefore, check that the drum is properly connected to the washer motor.

  • Make sure that the drum is centered and firmly in place
  • Check all attachment bolts and tighten any loose ones
  • Contact Samsung customer support if you are not able to reattach the drum.

Damaged Or Worn Out Shock Absorbers

A washing machine has shock absorbers that prevent the tub from vibrating too much. Over time, these shock absorbers can become damaged or worn out, leading to the “dc” error code.

  • Check the shock absorbers to make sure they aren’t damaged.
  • Replace any worn-out shock absorbers with new ones if necessary.
  • Consult Samsung customer support before making any changes to the machine.

Malfunctioning Motor

Another reason why your Samsung washer may be showing the “dc” error code is due to a malfunctioning motor, which is responsible for spinning the drum.

  • Check the motor for any signs of wear and tear or damaged wires.
  • Contact Samsung’s customer support if you suspect the problem is more serious.

Outdated Software

Sometimes, the “dc” error code may appear due to outdated software, which can prevent the washer from functioning properly.

  • Check for any firmware updates or software upgrades that may be available.
  • Download the latest software version for your Samsung washer to ensure it functions at its best.
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The “dc” error code on your Samsung washer can be caused by a variety of factors. By following these guidelines for uneven load distribution, overloading, loose drum, damaged shock absorbers, malfunctioning motors, and outdated firmware, you can help prevent the “dc” error code from appearing.

If you have any questions, don’t hesitate to contact Samsung’s customer support for assistance.

Troubleshooting Steps

What Does Dc Mean On Samsung Washer: Troubleshooting Steps

Seeing the “dc” error code on your Samsung washer can be frustrating, especially if you don’t know what it means. Fortunately, it is an issue that can be resolved through some basic troubleshooting steps. Below are some of the steps to take to fix the error code on your Samsung washer.

Check The Load Distribution

The “dc” error code is usually caused by an unbalanced load. Here are the steps to check the load distribution:

  • Pause the cycle and wait for the washer tub to stop spinning.
  • Open the washer door and redistribute the laundry items evenly.
  • Close the door and resume the cycle.

Restart The Washing Machine

If redistributing the load does not resolve the “dc” error code, the next step is to restart the washing machine. Here is how to do it:

  • Press the “power” button to turn off the washer.
  • Wait for a few seconds and press the “power” button to turn on the washer.
  • Start a new cycle.

Adjust The Legs Of The Washing Machine

A washer that isn’t level can also cause the “dc” error code. Here are the steps to adjust the legs:

  • Use a bubble level to check if the washing machine is level.
  • If it isn’t, adjust the legs until it is level.

Tighten Or Replace The Shock Absorbers

The shock absorbers in your washing machine help minimize the vibrations and noise during spin cycles. If they are worn out, they can cause the “dc” error code. Here are the steps to check them:

  • Unplug the washer and remove the back panel.
  • Check the shock absorbers for wear and tear and replace them if necessary.
  • Tighten any loose mounting bolts.

Perform A Diagnostic Test

Performing a diagnostic test will help identify the root cause of the “dc” error code. Here are the steps to perform the diagnostic test:

  • Press and hold the “delay end” and “pre wash” buttons simultaneously for 3 seconds.
  • The diagnostic test will start automatically.
  • Follow the instructions on the display to identify the issue.

Update The Software

If all else fails, updating the software may resolve the “dc” error code. Here are the steps:

  • Visit the Samsung website and download the latest software update for your washer model.
  • Follow the instructions to install the update on your washer.

By following these troubleshooting steps, you can fix the “dc” error code on your Samsung washer and get it back to working order in no time.

Advanced Troubleshooting

Samsung washers are a popular choice due to their advanced features and high-tech capabilities. However, when you see the error code “dc” on your Samsung washer, it can be quite frustrating. But don’t worry, in this advanced troubleshooting guide, we’ll outline the best steps to take in the event that you see the error message “dc” on your Samsung washer.

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Replacing The Motor

If you’ve encountered the “dc” error message on your Samsung washer, the first thing to check is your motor. You can follow these steps to replace the motor:

  • Turn off the power to the washer and unplug it from the outlet.
  • Remove the screws from the back panel of the washer to access the motor.
  • Disconnect the wiring harness and drive belt from the motor.
  • Remove the bolts and screws securing the motor to the drum assembly.
  • Once you’ve removed the old motor, attach the new motor and reassemble your washer.

Replacing The Pcb Board

If the motor isn’t the culprit behind your “dc” error code, the next thing to check is the pcb board. Follow these steps to replace the pcb board:

  • Turn off the power to your washer and unplug it from the outlet.
  • Remove the top panel of the washer to access the pcb board.
  • Disconnect the wiring harnesses and screws that secure the pcb board in place.
  • Replace the old pcb board with a new one and reassemble your washer.

Contacting Samsung Customer Service

If you’ve tried replacing the motor and pcb board, but the “dc” error code is still appearing on your Samsung washer, it’s time to contact Samsung customer service. You can reach out to Samsung’s customer service team via email, phone, or live chat.

They’ll be able to guide you further with troubleshooting steps.

Seeking Professional Assistance

If you’ve exhausted all possible options and the “dc” error message still persists on your Samsung washer, it’s best to seek professional assistance. A certified technician will have the expertise and tools needed to diagnose and fix the issue. Contact Samsung or a local repair service to schedule an appointment with a professional technician.

Encountering the “dc” error code on your Samsung washer can be frustrating, but there are steps you can take to troubleshoot the issue. From checking the motor and pcb board to contacting customer service or seeking professional assistance, these advanced troubleshooting steps can help resolve the issue and get your washer up and running again.

Maintenance Tips To Avoid Dc Error Code

What does dc mean on Samsung washer: maintenance tips to avoid dc error code

Are you frustrated by your Samsung washer showing the dc error code? The dc error code indicates that the washer is having trouble distributing the load evenly, resulting in an unbalanced and unsafe spin cycle. To prevent this error code from appearing, you need to follow some maintenance tips that will optimize your Samsung washer’s performance.

Cleaning The Washing Machine Regularly

Regular cleaning of your Samsung washer is crucial to prevent any mechanical issues. Here are some cleaning tips you can follow:

  • Use a damp cloth to wipe the entire surface of the washing machine and the detergent drawer after every cycle.
  • Clean the filter weekly or monthly, depending on how often you use the washing machine.
  • Use a washing machine cleaner every three months to remove any buildup of dirt, mold, and mildew.
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Using The Washing Machine Correctly

Using your Samsung washer correctly is essential to avoid the dc error code. Here are some tips on how to use the washing machine correctly:

  • Always place your laundry evenly inside the washing machine drum to prevent overloading.
  • Always select the correct washing cycle that is suitable for the type of your laundry and the level of dirt.
  • Use the appropriate amount of detergent and fabric softener to avoid over-sudsing.
  • Close the washing machine door tightly before starting the wash cycle.

Avoiding Overloading The Washing Machine

Overloading the washing machine is one of the most common reasons for the dc error code. Here are some tips to avoid overloading your Samsung washer:

  • Don’t exceed the maximum weight limit specified for your washing machine.
  • Avoid putting cumbersome items or large piles of clothes into the washing machine at once.
  • If you have a big amount of laundry to wash, split it up into smaller loads and do them consecutively.

Checking For And Repairing Any Loose Parts

Frequently inspecting your Samsung washer’s parts for any defects or problems can prevent the dc error code:

  • Tighten the washing machine’s feet if they are loose or wobbly.
  • Check for any loose screws, bolts, or connectors that might lead to an imbalance.
  • If anything looks out of place, either repair or replace it before running the washing machine.

Keeping The Software Updated

Samsung consistently releases software updates to minimize errors and improve functionality. Keeping your washer’s software updated is essential to prevent the dc error code:

  • Check for available software updates by using the smartthings app or the Samsung website.
  • Download and install any available updates.
  • Turn off the washing machine before starting the software update.

By following these maintenance tips, you can prevent the dc error code on your Samsung washer and keep it running smoothly and efficiently. So, take care of your Samsung washer with these easy tips and avoid the frustration of the dc error code.


Now that we have delved into the meaning of dc on your Samsung washer and the possible causes for the error message, it is important to take away some key points. Firstly, the dc error message stands for “distribute clothes” which means that the clothes in the washer have shifted to one side causing an imbalance.

Secondly, the reasons for the imbalance can range from overloading the washer, to unevenly distributing the clothes and using the wrong spin cycle. It is crucial to address the issue promptly, as prolonged imbalances can have a detrimental effect on your washer, leading to damaged parts and costly repairs.

Therefore, keep in mind to carefully distribute your clothes and use the appropriate spin cycle to prevent this issue. Finally, for a better washing experience, follow the manufacturer’s instructions and maintain regular maintenance, such as cleaning the drum and filters.

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