How to Choose a Moving Company That Suits You

ByEric Wilson Updated

How to Choose a Moving Company?

When choosing a moving company, it is important to vet potential companies to avoid issues such as lost or damaged property, un-worked hours charges, late arrivals, and not honoring estimates.

Start by getting free moving quotes and asking for recommendations from friends, family, coworkers, and real estate agents.

Obtain in-person estimates from at least three different companies and watch out for red flags during the estimate process.

Verify the company’s licensing and insurance, check their track record with the Better Business Bureau, and look for professional accreditation.

Ensure the moving company’s address is legitimate, check if they are insured and registered, and look for their USDOT number for interstate moves.

Get recommendations, check references, and obtain written estimates.

Beware of common moving scams and pay with a credit card for added protection.

Avoid companies with name switches or multiple business names and ensure they provide details on licensing and insurance.

Ask about the experience and careful handling of belongings if they will be packed by the movers.

Beware of extra fees and never sign a blank moving contract.

Understand the different levels of liability and choose the one that suits your needs.

Ask a lot of questions when interviewing movers and inquire about their licensing, experience, liability coverage, and references.

Ask detailed questions about the moving estimate, including what is included, extra charges, inventory management, cancellation policy, and accepted forms of payment.

Consider the type of move, individual needs, and budget when deciding on full-service movers or a DIY move.

Start researching moving services well in advance, get estimates, and schedule the movers early.

Compare at least three quotes before booking a mover and be cautious of significantly lower estimates.

Hiring a reputable moving company can save you from common moving-day stresses.

Key Points:

  • Vet potential moving companies to avoid issues such as lost or damaged property, un-worked hours charges, late arrivals, and not honoring estimates
  • Obtain free moving quotes and ask for recommendations from friends, family, coworkers, and real estate agents
  • Verify licensing, insurance, track record with the Better Business Bureau, and professional accreditation
  • Check legitimacy of the moving company’s address, insurance and registration, and USDOT number for interstate moves
  • Beware of common moving scams and pay with a credit card for added protection
  • Ask detailed questions about the moving estimate, including what is included, extra charges, inventory management, cancellation policy, and accepted forms of payment

Did You Know?

1. According to a study, the color of a moving company’s truck can influence people’s perception of their reliability and professionalism. A study found that blue and white trucks are often perceived as more trustworthy than yellow or red ones.

2. Did you know that some moving companies offer pet relocation services? These specialized services ensure that your furry friends are safely transported to your new home, taking into consideration their specific needs and well-being.

3. One interesting tidbit is that some moving companies offer storage solutions as well. So, if you need temporary storage for your belongings before or after your move, they can offer you secure and convenient options based on your requirements.

4. Did you know that some moving companies provide eco-friendly packing materials? These companies prioritize sustainability and offer alternatives to traditional packing supplies, such as recycled boxes, biodegradable bubble wrap, and reusable packing materials.

5. Another little-known fact is that certain moving companies offer professional art and antique moving services. With specialized expertise, these companies can ensure the safe transportation of valuable and delicate artworks, antiques, and collectibles, providing extra care and precautions to safeguard your prized possessions during the move.

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Common Moving Company Complaints

When it comes to moving, there are numerous horror stories of lost or damaged property, overcharging for un-worked hours, late arrivals, and not honoring estimates. These are the most common complaints associated with moving companies. To avoid these issues, it is crucial to carefully vet potential moving companies before making a final decision.

  • Ensure the company has a reliable track record and positive customer reviews.
  • Verify that they are licensed and insured to protect your belongings.
  • Request itemized quotes and make sure you understand all the fees and charges involved.
  • Read the contract thoroughly and address any ambiguities or concerns before signing.
  • Communicate your specific requirements and ask about their experience in handling similar moves.
  • Obtain a written agreement that includes the scope of work, expected timeline, and guarantees.
  • If possible, consider hiring a reputable moving company that has been recommended by friends or family.

“Proper due diligence combined with clear communication can help ensure a smooth and stress-free moving experience.”

Feel free to reach out if you have any further questions!

How To Vet Potential Moving Companies

To ensure a smooth and hassle-free moving experience, it is essential to start by getting free moving quotes from different companies. Additionally, ask for recommendations from trusted sources such as friends, family, coworkers, and real estate agents. Gathering multiple quotes will allow you to compare prices and services offered by different movers.

Once you have a list of potential candidates, it is recommended to get at least three in-person estimates. During these estimates, be on the lookout for any red flags. Some warning signs include movers asking for a cash deposit upfront or displaying unprofessional behavior. Trust your instincts and avoid companies that don’t meet your expectations.

Furthermore, it is crucial to ensure that the moving company you choose is licensed and insured. This is especially important if you are moving out of state. Make sure to check the moving company’s track record with the Better Business Bureau (BBB) and look for professional accreditation, such as the American Moving and Storage Association’s ProMover logo.

  • Start by getting free moving quotes from different companies
  • Ask for recommendations from trusted sources
  • Compare prices and services offered by different movers
  • Get at least three in-person estimates
  • Lookout for red flags during estimates
  • Avoid companies displaying unprofessional behavior or asking for cash deposits upfront
  • Make sure the moving company is licensed and insured
  • Check the company’s track record with the Better Business Bureau (BBB)
  • Look for professional accreditation, such as the American Moving and Storage Association’s ProMover logo.

Ensuring Licensing And Insurance

When choosing a moving company, it is essential to verify their address and licensing information. This can be done by checking online or through the phone book.

For interstate moves, it is mandatory for the moving company to have a USDOT number regulated by the Federal Motor Carrier Safety Administration (FMCSA). However, regulations for in-state moves may vary, so it’s best to check with your local consumer affairs agency or state attorney general.

To gather more information about a moving company’s reputation and legitimacy, you can utilize resources such as the FMCSA search tool database, Better Business Bureau, and other consumer protection agencies. These resources will help you make an informed decision based on the company’s history and customer reviews.

Tips For Choosing A Reputable Moving Company

Choosing the right moving company involves more than just comparing prices. Here are some additional tips to help you make an informed decision:

  1. Get recommendations from friends and family who have recently moved. Their personal experiences can provide valuable insights.

  2. Check the moving company’s references and ask for a list of three customers from your area who have moved recently. Contact these references to gauge their satisfaction with the company’s services.

  3. Obtain written estimates from multiple moving companies. A written estimate ensures transparency and allows you to compare prices accurately.

  4. Beware of common moving scams, such as holding belongings hostage until paying double or triple the original estimate, bait and switch tactics, outrageous delivery charges, late or non-delivery, and reckless abandonment. Reputable movers won’t demand cash or a large deposit before moving, and payment should only be made upon delivery. Paying with a credit card can provide an extra layer of protection against possible fraudulent activity.

  5. Avoid moving companies with name switches or multiple business names as this could be a red flag. Make sure the moving company provides detailed information on licensing and insurance, including state and federal license numbers.

  6. If you choose to have the movers pack your belongings, ask about their experience and ensure they handle items with care. You can also inquire about additional services such as packing and unpacking or temporary storage, keeping in mind that these services may come with extra fees.

  7. Read the Your Rights and Responsibilities When You Move booklet, which provides valuable information on lost or damaged goods during the moving process. This will ensure you understand your rights as a consumer and what to expect from the moving company.

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Understanding Liability And Insurance Options

When it comes to moving insurance, it is crucial to understand the different levels of liability protection. There are two main options:

  1. Full (replacement) value protection: This provides the most comprehensive coverage and includes lost, damaged, or destroyed items. With this option, the moving company is responsible for repairing or replacing the item, or compensating for the cost of repairs or replacement.

  2. Released value protection: This is a no-cost option offered by the moving company, but it offers minimal protection. Under this option, the mover’s liability is limited to a maximum of 60 cents per pound per article. When deciding between these options, it is vital to carefully evaluate the value of your belongings.

It is also important to note that moving companies may limit their liability for articles of extraordinary value unless these items are explicitly listed on the shipping documents. An article of extraordinary value is defined as any item valued at over $100 per pound.

  • Full (replacement) value protection offers comprehensive coverage.
  • Released value protection is a low-cost option with limited protection.
  • Consider the value of your belongings when choosing between these options.
  • Moving companies may limit liability for articles of extraordinary value.

    “An article of extraordinary value is any item valued at more than $100 per pound.”

Questions To Ask Movers And Tips For Saving On A Move

When vetting potential moving companies, it is crucial to ask a variety of questions to ensure they are the right fit for your specific needs. Here are some important questions to consider:

  • Are they licensed and insured? Request proof and verify their licensing information.

  • How much experience do they have in the moving industry? Working with experienced professionals can provide peace of mind.

  • What level of liability coverage do they offer? Ask about their insurance options and how they address lost or damaged belongings.

  • Can they provide references from recent customers in your area? Reaching out to these references will provide valuable insights into the mover’s reliability and customer satisfaction.

  • What is included in their moving estimate? Inquire about any additional charges that may apply, such as negotiating stairs, moving in a high-traffic area, or on a narrow street.

  • What is their cancellation policy? It’s important to understand their terms in case you need to cancel or reschedule your move.

  • What forms of payment do they accept? Ensure that the moving company accepts the payment method you prefer.

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Aside from asking these questions, there are also tips for saving on a move. Reading guides on cheap ways to move and considering a DIY move can help you cut costs. However, weigh the cost savings against the potential stress and physical strain of doing everything yourself.

Choosing a reputable moving company is crucial to ensure a smooth and stress-free transition to your new home. By following these guidelines and considering the tips mentioned, you can avoid common moving company complaints and make an informed decision that suits your specific needs and budget. Remember to start your research early, gather multiple estimates, and ask the right questions to find a trustworthy and reliable moving company. Moving.com provides an extensive network of licensed and insured movers, making it easier for you to find the right choice for your move.

Check this out:

Frequently Asked Questions

What is the best business structure for a moving company?

The best business structure for a moving company would be a Limited Liability Company (LLC). With its fast and simple setup process, an LLC provides an inexpensive option for starting and maintaining the business. By choosing an LLC, you can ensure protection for your personal finances and assets, making it a favorable choice for a moving company.

Why is moving so expensive?

Moving can be quite expensive due to the various costs incurred by moving companies. One significant factor is the investment required to hire skilled movers. Companies need to allocate substantial funds to recruit, train, and retain the best moving crews available to ensure efficient and reliable service. Movers have physically demanding tasks to perform, such as packing, loading, unloading, and maneuvering heavy objects, often in challenging settings like climbing stairs. Their work is labor-intensive, requiring them to consistently exert themselves throughout the day. Consequently, it becomes evident why moving costs can be understandably high in this aspect.

Where do movers make the most money?

Movers have the potential to earn higher salaries in certain states of the US. Alaska stands out as the state where movers make the most money, with an average salary of $41,483. Washington and Montana also offer lucrative opportunities for movers, with average salaries of $41,139 and $39,639, respectively. These states demonstrate higher earning potential for movers compared to the national average salary of $33,187. Whether it’s the unique logistical challenges or higher demand for their services, movers in Alaska, Washington, and Montana can enjoy higher incomes in their profession.

What important factors should be considered when selecting a moving company?

When selecting a moving company, several important factors should be considered. Firstly, it is crucial to verify the company’s reputation and reliability. Reading online reviews, checking their licensing and insurance, and researching their track record can give a good idea about the company’s trustworthiness. Secondly, cost and pricing transparency are vital. Obtaining multiple quotes and comparing them in terms of the services offered, additional fees, and insurance coverage is important to avoid any unforeseen expenses. Additionally, it is essential to ensure that the moving company has experienced and well-trained staff who are capable of handling the specific needs of the move such as fragile items, heavy furniture, or long-distance transportation. Overall, thorough research and assessment of the company’s reputation, pricing, and expertise should be conducted to make an informed decision when selecting a moving company.

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