Why the Fridge Is Not Cold but the Freezer Is: A Guide to Troubleshooting Common Refrigerator Problems

Why the Fridge Is Not Cold but the Freezer Is?

The fridge is not cold but the freezer is because there may be a problem with the evaporator fan motor, which is responsible for circulating cold air throughout the fridge.

If the fan motor is not working properly, the freezer can still stay cold, but the fridge will not receive the necessary cold air.

Another possible reason could be a faulty thermistor, which monitors the air temperature in the fridge.

Additionally, a defrost system failure or blocked condenser coils can also contribute to the fridge not being cold.

It is recommended to troubleshoot these potential issues and contact a professional refrigerator repair company if necessary.

Key Points:

  • The fridge is not cold, but the freezer is due to a problem with the evaporator fan motor.
  • A faulty evaporator fan motor can cause the freezer to stay cold but prevent the fridge from receiving cold air.
  • A faulty thermistor, which monitors the air temperature in the fridge, could also be the reason for the temperature difference.
  • Other reasons for the fridge not being cold could include a defrost system failure or blocked condenser coils.
  • Troubleshooting these potential issues is recommended.
  • A professional refrigerator repair company should be contacted if necessary.

Did You Know?

1. When your fridge is not cold but your freezer is, it may be due to a faulty defrost thermostat. This small device is responsible for regulating the defrost cycle in your fridge, ensuring that it doesn’t build up excessive ice. When it malfunctions, it can cause temperature imbalances between the fridge and freezer compartments.

2. Another reason for the fridge not being cold while the freezer is could be a clogged air vent. Air vents found on the back of the freezer compartment allow cold air to flow into the fridge. If these vents become obstructed by food or debris, it can disrupt the airflow and result in uneven cooling.

3. Modern frost-free fridges actually rely on the freezer to cool the fridge compartment. The freezer chills the air and then circulates it into the fridge using a fan. This cold air absorbs heat from the fridge, keeping it cool. Therefore, when there is an issue with the freezer, it directly affects the fridge’s cooling capacity.

4. In some cases, the fridge being warm while the freezer is cold might be due to improper door sealing. If the door gaskets or seals are worn out or damaged, warm air from the surroundings can seep into the fridge, preventing it from reaching and maintaining the desired temperature.

5. Surprisingly, overstocking your fridge could also cause the discrepancy in temperature between the fridge and freezer. When the fridge is packed with food, the limited space can restrict proper airflow and prevent the cool air from circulating effectively. This can result in warmer fridge temperatures, while the relatively more enclosed freezer remains unaffected.

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Overstuffing The Freezer

One common reason why the refrigerator is not cold but the freezer is overstuffing the freezer. When the freezer is packed with too many items, it can prevent proper air circulation, causing the fridge to warm up. This is because the air needs to circulate freely in order to cool both compartments.

To troubleshoot this issue, start by removing some items from the freezer to allow for better airflow. It is recommended to keep the freezer around 75% full for optimal performance. Keep in mind that overcrowding the freezer not only affects the temperature in the fridge but can also lead to increased energy consumption and reduced cooling efficiency.

If you notice an improvement in the fridge’s temperature after decluttering the freezer, then overstuffing was likely the culprit. However, if the issue persists, it’s necessary to explore other potential causes.

Cleaning The Condenser Coils

Another commonly overlooked issue that can result in the refrigerator not being cold while the freezer is functioning properly is dirty or clogged condenser coils. Condenser coils, located either at the back or underneath the refrigerator, are responsible for dissipating heat from the refrigerator.

Over time, these coils can become covered in dust, debris, and pet hair, hindering their ability to release heat efficiently. As a result, the compressor works harder, leading to inadequate cooling in the fridge compartment. Cleaning the condenser coils can improve the fridge’s cooling performance and overall energy efficiency.

To clean the condenser coils, first, unplug the refrigerator from the power outlet. Locate the coils, which may be behind a grille at the back or underneath the refrigerator. Use a vacuum cleaner or a soft brush to gently remove any dust or debris. Be careful not to damage the coils while cleaning. Once the coils are clean, plug the refrigerator back in and monitor if it helps resolve the issue.

Faulty Evaporator Fan Motor

If the fridge is not cold but the freezer is, a faulty evaporator fan motor could be the culprit. The evaporator fan motor is responsible for circulating cool air from the freezer to the refrigerator compartment. If it malfunctions, the freezer may still be cold, but the fridge will not cool properly.

To troubleshoot this issue, start by checking if the evaporator fan motor is running. Open the freezer door and listen for the sound of the fan. If you don’t hear anything, it’s possible that the fan motor is faulty and needs to be replaced. Additionally, you can visually inspect the fan for any obstructions that may be preventing it from spinning freely.

If there are no obstructions and the fan motor is not running, turn off the refrigerator and unplug it from the power source before replacing the motor. Ensure that you have the model-specific replacement part and follow the manufacturer’s instructions for installation. After installing the new fan motor, plug in the refrigerator and monitor if the issue has been resolved.

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Testing And Replacing The Thermistor

A faulty thermistor, responsible for monitoring the air temperature inside the refrigerator, can cause the fridge to not cool while the freezer remains cold. To determine if the thermistor is the issue, follow these steps:

  1. Unplug the refrigerator from the power outlet.
  2. Locate the panel at the back of the freezer compartment.
  3. Remove the panel to access the thermistor.
  4. Use a multimeter set to the resistance measurement mode.
  5. Test the thermistor’s resistance by placing the meter’s probes on the thermistor’s terminals.
  6. Compare the measured resistance with the manufacturer’s specifications.
  7. Determine if the thermistor is faulty based on the comparison.

If the thermistor is found to be faulty, it needs to be replaced. Here’s what to do:

  1. Ensure that you have the correct replacement part for your refrigerator model.
  2. Follow the manufacturer’s instructions for removing the old thermistor and installing the new one.
  3. Plug in the refrigerator.
  4. Observe if the fridge starts cooling properly after the replacement.

If the issue persists, further troubleshooting steps may be required.

Troubleshooting Defrost System Failure

A defrost system failure can result in inadequate cooling in the refrigerator, even if the freezer is still cold. The defrost system’s main function is to melt any frost or ice buildup on the evaporator coils and maintain proper airflow for cooling. When the system fails, ice accumulates on the coils, leading to subpar cooling performance in the fridge compartment.

The most common cause of defrost system failure is a faulty defrost timer. To troubleshoot this issue, you can manually advance the defrost timer to the defrost cycle using a screwdriver or similar tool. If the defrost heater turns on during this process, it indicates that the defrost timer is faulty and needs replacement.

If the defrost timer is functioning correctly, other components of the defrost system, such as the defrost thermostat or the defrost heater, might be at fault. In such cases, it is recommended to consult a professional refrigerator repair technician who can diagnose and repair defrost system failures, as these issues often involve complex electrical components.

If you have followed all troubleshooting steps and the refrigerator is still not cooling properly, it is advisable to seek the assistance of a professional refrigerator repair company. They have the expertise and specialized tools required to identify and resolve complex issues that may be affecting the fridge’s cooling performance. Remember, addressing cooling problems promptly is crucial to prevent food spoilage and ensure the longevity of your refrigerator.


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Frequently Asked Questions

Why is my refrigerator not cooling but freezer is OK?

One possible reason why your refrigerator is not cooling but the freezer is fine could be due to a malfunctioning evaporator fan. The evaporator fan is responsible for circulating cold air from the freezer to the refrigerator compartment. If the fan is not functioning properly, the freezer may still cool, but the refrigerator will not receive the cold air it needs to cool down. It is recommended to check the evaporator fan for any obstructions or damage that may be hindering its operation.

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Another potential cause could be a faulty thermostat. The thermostat regulates the temperature inside the refrigerator and freezer, and if it is not working correctly, it may only be sending the signal to cool the freezer but not the refrigerator. Inspecting the thermostat and ensuring it is set at the appropriate temperature can help determine if this is the issue. If the thermostat is faulty, it may need to be replaced to restore proper cooling to the refrigerator compartment.

What to do if freezer is cold but refrigerator is warm?

If your freezer is cold but refrigerator is warm, another potential issue could be a problem with the airflow. Check for any obstructions in the vents or vents that may be closed, preventing the cool air from reaching the refrigerator compartment. Additionally, ensure that the door seals are properly tight and not allowing warm air to seep in. If these steps don’t resolve the issue, it may be necessary to consult a professional technician to diagnose and repair any faulty components such as the evaporator fan or defrost system.

Why is my LG refrigerator not cooling but freezer works?

The thermistor is a crucial component that detects and regulates the temperature in your refrigerator. When it malfunctions, it can disrupt the cooling process, leading to a fridge that doesn’t cool but the freezer still operates properly. In such cases, it is recommended to test the thermistor with a multimeter to determine if it is functioning correctly. If it shows a lack of continuity, it is likely defective and needs to be replaced in order to restore proper cooling functionality to the refrigerator.

What could be the possible reasons for a fridge not being cold, while the freezer compartment is functioning properly?

There are a few possible reasons why a fridge might not be cold while the freezer is functioning properly. One reason could be a problem with the airflow. The fridge and freezer compartments share the same cooling system, and if the airflow is blocked or restricted, it can prevent cool air from circulating into the fridge. This could be caused by a dirty or clogged air vent or a faulty fan motor.

Another reason could be a malfunctioning thermostat. The thermostat in the fridge regulates the temperature, and if it is not functioning correctly, it may not be sending the signal for the fridge to cool properly. This can result in the freezer maintaining its temperature, while the fridge remains warm. In such cases, it may be necessary to have the thermostat replaced or repaired to resolve the issue.

References: 1, 2, 3, 4

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